SERVICES MENU

NPL and RPL Portfolio Management:
Citivest provides NPL and RPL portfolio management, managing all relevant strategic decisions for credit recovery, borrower negotiation strategies, settlements, credit restructuring, oversight and management of all foreclosures, bankruptcies and of all sub-servicers and vendors.

The range of services we deliver include:  portfolio oversight including management and administration, cash reporting, data and critical portfolio reports, and financial reporting.  Our goal is to promote cash flows, reducing cost, and shorten timelines by managing key value drivers.

We can assist clients in acquiring, developing, managing, and disposing of assets.  We are well versed in deal sourcing, acquisition, asset management and disposal.

REO Asset Management:
Citivest works closely with real estate agents, attorneys, appraisers, title companies, HOAs and vendors to ensure all aspects of the REO asset management process are completed expeditiously and efficiently.  We provide clients with complete online visibility of asset statuses.  We provide a robust web based platform to facilitate communication between broker, asset manager, title and client.  We have built an extensive nationwide real estate agent network made up of experienced REO brokers. Our brokers are expected to attend virtual training, provide proof of state license and E&O liability insurance, and work within our online platform.  We require marketing plans and selling strategies for each asset, inspections, copies of marketing materials, etc.  Robust reporting at loan level, monthly, and quarterly intervals is available to all clients.

A full range of services, from pre-market to sale and closing

• Pre-listing Services include broker assignment with vacancy confirmation, securitization and winterization, repair assessment and HOA verification. We will provide valuation reports and a complete marketing plan. Cash-for-keys programs provided as needed.
• Eviction Services include initiating an eviction referral while monitoring and managing all communications. Cash-for-keys programs formulated as needed. We evaluate CFK vs. Eviction/Marketing and coordinate personal property eviction if required. We will negotiate with tenants, arrange for tenant purchase and market occupied property.
• Our Marketing REO Services include property listing, monthly marketing reporting, analyze list price reductions, offer management and acceptance and execution of contract.
• Complete closing services available.

REO Asset Management Process:
Real Estate Property Evaluation and Setup

• Assign qualified, established REO agent to property
• Secure, inspect and winterize property
• Determine Occupancy
• Offer Cash for Keys (if occupied)
• Initiate and manage eviction process
• Evaluate property condition
• Order title report
• Perform title curative work
• Provide detailed marketing plan with photos
• Order appraisal or BPO
• Order Second opinion BPO if necessary
• Obtain bids for trash-out, maintenance and rehab
• Evaluate environmental, safety and compliance issues

Marketing

• Develop property marketing strategy
• Establish list/sale price
• Provide monthly marketing report
• Evaluate strategy and pricing every 15-30 days

Property Management

• Order and oversee rehab and maintenance
• Weekly occupancy status report
• Monthly inspection reports
• Tracking and timely payment of property expenses such as HOA, etc.

Contract Negotiation and Closing

• Review and negotiate offers
• Provide detailed analysis of all offers
• Manage closing process
• Ensure timely receipt of sale proceeds
• Receive billings
• Create final invoicing to client

Reporting

• Provide monthly status reports on all properties
• Provide monthly summary reports on sold properties
• Provide monthly expenditure reporting

Custom reporting available